{"id":334,"date":"2025-05-08T11:00:44","date_gmt":"2025-05-08T09:00:44","guid":{"rendered":"https:\/\/serwis.thermosilesia.pl\/first-running-support-heat-pumps-vrf-systems\/"},"modified":"2025-09-02T13:04:22","modified_gmt":"2025-09-02T11:04:22","slug":"first-running-support-heat-pumps-vrf-systems","status":"publish","type":"page","link":"https:\/\/serwis.thermosilesia.pl\/en\/first-running-support-heat-pumps-vrf-systems\/","title":{"rendered":"First running support &#8211; Heat Pumps \/ VRF Systems"},"content":{"rendered":"\n<p class=\"has-medium-font-size\"><script defer src=\"https:\/\/serwis.thermosilesia.pl\/wp-content\/plugins\/thss_serwis\/public\/jquery\/validation\/jquery.validate.js\"><\/script><script defer src=\"https:\/\/serwis.thermosilesia.pl\/wp-content\/plugins\/thss_serwis\/public\/jquery\/validation\/localization\/messages_pl.js\"><\/script><p>Complete all required fields in the form and submit your request. Remember to describe your inquiry as precisely as possible. This will ensure you receive a detailed answer to your question. <\/p><p>If its required, our specialist will contact with you by phone.<\/p><br\/><p>After submitting the form please check your email. We will send the submitting confirmation with ticket ID.<\/p><form method=\"POST\" enctype=\"multipart\/form-data\" id=\"thss_main_form\" class=\"needs-validation\" novalidate><div class=\"thss_form_element tss_hp tss_rvf\"><label for=\"tss_device_type\" class=\"thss_form_label\">Type of product &nbsp;<sup class=\"thss_form_label_req\">*<\/sup><\/label><select class=\"form-select custom-select\" name=\"data[device_type]\" id=\"tss_device_type\" autofocus=\"autofocus\"><option value=\"2\">Heat pump<\/option><option value=\"3\">RVF System<\/option><\/select><div class=\"invalid-feedback\">\r\n        Type of product is required.<br\/><\/div><\/div><div class=\"thss_form_element tss_hp\" style=\"display:none;clear:both;\"><label for=\"tss_authorization_level\" class=\"thss_form_label\">Authorization type <sup class=\"thss_form_label_req\">*<\/sup><\/label><select class=\"form-select custom-select\" name=\"data[authorization_level]\" id=\"tss_authorization_level\"><option value=\"3\">Without Authorization - I am a basic installer<\/option><option value=\"1\">Authorization Service Partner grade 2<\/option><option value=\"2\">Authorization Service Partner<\/option><\/select><div class=\"valid-feedback\"><\/div><div class=\"invalid-feedback\">\r\n            Authorization type is required.<br\/><\/div><\/div><div class=\"thss_form_element tss_hp\" style=\"display:none;\"><label for=\"tss_warranty_type\" class=\"thss_form_label\">Warranty type <sup class=\"thss_form_label_req\">*<\/sup><\/label><select class=\"form-select custom-select\" name=\"data[warranty_type]\" id=\"tss_warranty_type\"><option value=\"2\">2-year warranty.<\/option><option value=\"5\">5-year warranty.<\/option><\/select><div class=\"valid-feedback\"><\/div><div class=\"invalid-feedback\">\r\n            Warranty type is required.<br\/><\/div><\/div><div class=\"thss_form_group_foot\"><sup class=\"thss_form_label_req\">*<\/sup> Required<\/div><div class=\"thss_form_group_title tss_hp tss_rvf\">Contact data<\/div><div class=\"thss_form_element tss_comp_type tss_hp tss_rvf\"><label for=\"tss_company_name\" class=\"thss_form_label\">Company name <sup class=\"thss_form_label_req\">*<\/sup><\/label><input type=\"text\" name=\"data[company_name]\" class=\"form-control\" id=\"tss_company_name\" value=\"\" placeholder=\"Enter company name\" required=\"required\"><div class=\"invalid-feedback\">\r\n        Company name is required.<br\/><\/div><\/div><div class=\"thss_form_element tss_comp_type tss_hp tss_rvf\"><label for=\"tss_company_nip\" class=\"thss_form_label\">Tax identification number<\/label><input type=\"text\" name=\"data[company_nip]\" class=\"form-control\" id=\"tss_company_nip\" value=\"\" placeholder=\"Podaj numer NIP bez my\u015blnik\u00f3w i znak\u00f3w specjalnych np. 1234567890\"><div class=\"invalid-feedback\">\r\n        Tax identification number is required.<br\/><\/div><\/div><div class=\"thss_form_element_full tss_comp_type tss_user_type tss_hp tss_rvf\"><label for=\"tss_company_reporter\" class=\"thss_form_label\">Name and surname <sup class=\"thss_form_label_req\">*<\/sup><\/label><input type=\"text\" name=\"data[company_reporter]\" class=\"form-control\" id=\"tss_company_reporter\" value=\"\" placeholder=\"Name and surname\" required=\"required\"><div class=\"invalid-feedback\">\r\n        Name and surname are required.<br\/><\/div><\/div><div class=\"thss_form_element tss_comp_type tss_user_type tss_hp tss_rvf\"><label for=\"tss_company_email\" class=\"thss_form_label\">Email address <sup class=\"thss_form_label_req\">*<\/sup><\/label><input type=\"email\" name=\"data[company_email]\" class=\"form-control\" id=\"tss_company_email\" value=\"\" placeholder=\"Enter the email address\" required=\"required\"><div class=\"invalid-feedback\">\r\n        Email address is required.<br\/><\/div><\/div><div class=\"thss_form_element tss_comp_type tss_user_type tss_hp tss_rvf\"><label for=\"tss_company_phone\" class=\"thss_form_label\">Phone number<\/label><input type=\"text\" name=\"data[company_phone]\" class=\"form-control\" value=\"\" placeholder=\"Enter the phone number\" id=\"tss_company_phone\"><div class=\"invalid-feedback\">\r\n        Phone number is required<br\/><\/div><\/div><div class=\"thss_form_group_foot\"><sup class=\"thss_form_label_req\">*<\/sup> Required<\/div><div class=\"thss_form_group_title tss_hp tss_rvf\">Machine details<\/div><div class=\"thss_form_element tss_comp_type tss_user_type tss_hp tss_rvf tss_user_type\"><label for=\"tss_model\" class=\"thss_form_label\">Model of product <sup class=\"thss_form_label_req\">*<\/sup><\/label><input type=\"text\" name=\"data[model]\" class=\"form-control\" id=\"tss_model\" value=\"\" placeholder=\"Enter the full model with revision, e.g. I35Xi R14\" required=\"required\"><div class=\"invalid-feedback\">\r\n        Model of product is required.<br\/><\/div><\/div><div class=\"thss_form_element tss_comp_type tss_user_type tss_hp tss_rvf tss_user_type\"><label for=\"tss_serial_no\" class=\"thss_form_label\">Serial number <sup class=\"thss_form_label_req\">*<\/sup><\/label><input type=\"text\" name=\"data[serial_no]\" class=\"form-control\" id=\"tss_serial_no\" value=\"\" placeholder=\"Enter the factory or serial number e.g. RIXI3518180161 or 540N18916981C9017\" required=\"required\"><div class=\"invalid-feedback\">\r\n        Serial number is required.<br\/><\/div><!--<div class=\"thss_form_hint\">Serial number e.g. RIXI3518180161 or 540N18916981C9017.<\/div>\/\/--><\/div><div class=\"thss_form_element\" id=\"tss_ekg_number_row\" style=\"display:none;\"><label for=\"tss_ekg_number\" class=\"thss_form_label\">EKG warranty number. <sup class=\"thss_form_label_req\">*<\/sup><\/label><input type=\"text\" name=\"data[ekg_number]\" class=\"form-control\" id=\"tss_ekg_number\" value=\"\"><div class=\"valid-feedback\"><\/div><div class=\"invalid-feedback\">\r\n            EKG warranty number is required.<br\/><\/div><\/div><div class=\"thss_form_group_foot\"><sup class=\"thss_form_label_req\">*<\/sup> Required<\/div><div class=\"thss_form_group_title tss_hp tss_rvf\">Description<\/div><div class=\"thss_form_element_full tss_hp tss_rvf\"><label for=\"tss_description\" class=\"thss_form_label\">Description <sup class=\"thss_form_label_req\">*<\/sup><\/label><textarea name=\"data[description]\" class=\"form-control\" id=\"tss_description\" required=\"required\" rows=\"8\"><\/textarea><div class=\"valid-feedback\"><\/div><div class=\"invalid-feedback\">\r\n        Description is required<br\/><\/div><\/div><div class=\"thss_form_group_foot\"><sup class=\"thss_form_label_req\">*<\/sup> Required<\/div><div class=\"thss_form_group_title tss_hp tss_rvf\">Attachments<\/div><div class=\"thss_form_hint tss_hp tss_rvf\">Types of available attachments: jpg, jpeg, png, pdf lub zip. <b>Other files will be rejected.<\/b><\/div><div class=\"thss-file-uploads\"><div class=\"thss-file-upload-row tss_hp\"><div class=\"thss-file-upload-cell thss-ellipsis\" style=\"width:20%;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/serwis.thermosilesia.pl\/wp-content\/themes\/thermosilesia2\/assets\/img\/file-info.svg\" width=\"15\" height=\"21\" \/>&nbsp;\r\n        Photo of installation<\/div><div class=\"thss-file-upload-cell\" style=\"width:142px;\"><label for=\"fileInput5\" class=\"thss-upload-icon\" data-input=\"fileInput5\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/serwis.thermosilesia.pl\/wp-content\/themes\/thermosilesia2\/assets\/img\/select-file-en.svg\" width=\"142\" height=\"37\" \/><\/label><input type=\"file\" class=\"thss-file-input\" id=\"fileInput5\" name=\"file5\" accept=\"image\/png, image\/jpeg, application\/pdf, image\/jpg, application\/zip\" \/><\/div><div class=\"thss-file-upload-cell thss-ellipsis\" style=\"width:auto;\"><div class=\"thss-file-info\" id=\"fileInfo5\">No file<\/div><div class=\"invalid-feedback\">\r\n            Photo of installation is required.<br\/><\/div><\/div><div class=\"thss-file-upload-cell\" style=\"width:10px;\"><div class=\"thss-clear-button thss-clear-button5\"><img loading=\"lazy\" decoding=\"async\" class=\"thss-desktop\" src=\"https:\/\/serwis.thermosilesia.pl\/wp-content\/themes\/thermosilesia2\/assets\/img\/cross.svg\" id=\"clearButton5\" width=\"10\" height=\"10\" \/><a href=\"#\" class=\"btn btn-default thss-mobile\">Delete.<\/a><\/div><\/div><\/div><div class=\"thss-file-upload-row tss_hp\"><div class=\"thss-file-upload-cell thss-ellipsis\" style=\"width:20%;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/serwis.thermosilesia.pl\/wp-content\/themes\/thermosilesia2\/assets\/img\/file-info.svg\" width=\"15\" height=\"21\" \/>&nbsp;\r\n        Serial number photo<\/div><div class=\"thss-file-upload-cell\" style=\"width:142px;\"><label for=\"fileInput6\" class=\"thss-upload-icon\" data-input=\"fileInput6\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/serwis.thermosilesia.pl\/wp-content\/themes\/thermosilesia2\/assets\/img\/select-file-en.svg\" width=\"142\" height=\"37\" \/><\/label><input type=\"file\" class=\"thss-file-input\" id=\"fileInput6\" name=\"file6\" accept=\"image\/png, image\/jpeg, application\/pdf, image\/jpg, application\/zip\" \/><\/div><div class=\"thss-file-upload-cell thss-ellipsis\" style=\"width:auto;\"><div class=\"thss-file-info\" id=\"fileInfo6\">No file<\/div><div class=\"invalid-feedback\">\r\n            Serial number photo is required.<br\/><\/div><\/div><div class=\"thss-file-upload-cell\" style=\"width:10px;\"><div class=\"thss-clear-button thss-clear-button6\"><img loading=\"lazy\" decoding=\"async\" class=\"thss-desktop\" src=\"https:\/\/serwis.thermosilesia.pl\/wp-content\/themes\/thermosilesia2\/assets\/img\/cross.svg\" id=\"clearButton6\" width=\"10\" height=\"10\" \/><a href=\"#\" class=\"btn btn-default thss-mobile\">Delete.<\/a><\/div><\/div><\/div><div class=\"thss-file-upload-row tss_rvf\"><div class=\"thss-file-upload-cell thss-ellipsis\" style=\"width:20%;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/serwis.thermosilesia.pl\/wp-content\/themes\/thermosilesia2\/assets\/img\/file-info.svg\" width=\"15\" height=\"21\" \/>&nbsp;\r\n        Scan\/photo of the selection report<\/div><div class=\"thss-file-upload-cell\" style=\"width:142px;\"><label for=\"fileInput7\" class=\"thss-upload-icon\" data-input=\"fileInput7\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/serwis.thermosilesia.pl\/wp-content\/themes\/thermosilesia2\/assets\/img\/select-file-en.svg\" width=\"142\" height=\"37\" \/><\/label><input type=\"file\" class=\"thss-file-input\" id=\"fileInput7\" name=\"file7\" accept=\"image\/png, image\/jpeg, application\/pdf, image\/jpg, application\/zip\" \/><\/div><div class=\"thss-file-upload-cell thss-ellipsis\" style=\"width:auto;\"><div class=\"thss-file-info\" id=\"fileInfo7\">No file<\/div><div class=\"invalid-feedback\">\r\n            Selection report is required.<br\/><\/div><\/div><div class=\"thss-file-upload-cell\" style=\"width:10px;\"><div class=\"thss-clear-button thss-clear-button7\"><img loading=\"lazy\" decoding=\"async\" class=\"thss-desktop\" src=\"https:\/\/serwis.thermosilesia.pl\/wp-content\/themes\/thermosilesia2\/assets\/img\/cross.svg\" id=\"clearButton7\" width=\"10\" height=\"10\" \/><a href=\"#\" class=\"btn btn-default thss-mobile\">Delete.<\/a><\/div><\/div><\/div><\/div><div class=\"thss_form_element_full form-check form-switch ths-form-check\"><label class=\"thss-checkbox\"><input type=\"checkbox\" class=\"form-check-input\" name=\"confirm1\" id=\"thss_confirm1\" required=\"required\"><span class=\"thss-checkmark\"><svg viewBox=\"0 0 24 24\"><path d=\"M9 16.17L4.83 12l-1.42 1.41L9 19 21 7l-1.41-1.41z\"\/><\/svg><\/span><\/label><label class=\"form-check-label\" for=\"thss_confirm1\">\r\n        I declare that I have read and understood the privacy policy of the Thermosilesia Group, available at        <a href=\"https:\/\/thermosilesia.pl\/pl\/page\/polityka-prywatnosci-stron-grupy-thermosilesia\" target=\"_blank\">https:\/\/thermosilesia.pl\/pl\/page\/polityka-prywatnosci-stron-grupy-thermosilesia<\/a>I understand that my personal data will be processed for the purposes specified in the privacy policy and that I have rights under GDPR, including the right to access, rectification, deletion, restriction of processing, objection, and data portability.        <sup class=\"thss_form_label_req\">*<\/sup><\/label><div class=\"invalid-feedback\">\r\n        Accepting the privacy policy is required.<br\/><\/div><\/div><div class=\"thss_form_group_foot\"><sup class=\"thss_form_label_req\">*<\/sup> Required<\/div><div class=\"thss_form_element_full\"><button type=\"submit\" class=\"btn btn-secondary btn-lg thss-btn-action\">Submit<\/button><a class=\"btn btn-default 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class=\"has-medium-font-size\"><\/p>\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-334","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/serwis.thermosilesia.pl\/en\/wp-json\/wp\/v2\/pages\/334","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/serwis.thermosilesia.pl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/serwis.thermosilesia.pl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/serwis.thermosilesia.pl\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/serwis.thermosilesia.pl\/en\/wp-json\/wp\/v2\/comments?post=334"}],"version-history":[{"count":1,"href":"https:\/\/serwis.thermosilesia.pl\/en\/wp-json\/wp\/v2\/pages\/334\/revisions"}],"predecessor-version":[{"id":335,"href":"https:\/\/serwis.thermosilesia.pl\/en\/wp-json\/wp\/v2\/pages\/334\/revisions\/335"}],"wp:attachment":[{"href":"https:\/\/serwis.thermosilesia.pl\/en\/wp-json\/wp\/v2\/media?parent=334"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}